Welcome to VI Wellness Flow, a community-centered space dedicated to movement, mindfulness, and well-being. These policies help ensure a respectful, smooth, and supportive experience for everyone who enters the space.

By booking or participating in any class, event, program, or service offered through VI Wellness Flow, you acknowledge that you have read, understood, and agreed to the following policies.

Booking Policy

All classes, workshops, programs, and events must be reserved through our booking system.

Class space is limited, and advance booking is encouraged to secure your spot.

Once a class or event is reserved, that space is held for you.

If your plans change, please cancel your reservation as early as possible so another participant may attend.

Cancellation & Attendance Policy

We understand that schedules may change, and we appreciate advance notice whenever possible if you need to cancel a reservation.

For regular weekly classes, cancellations should be made through the booking system prior to the class start time whenever possible.

If a class reaches capacity and has a waitlist, late cancellations or no-shows may result in the loss of the class credit.

If a class is not full, VI Wellness Flow may allow the class credit to be used toward a future class when possible.

Any credits issued must be used within six (6) months of the original class date.

Credits may be issued at the discretion of VI Wellness Flow.

Workshops, Series & Special Events

Workshops, multi-week series, and special events often have limited capacity.

Because these offerings reserve a dedicated space, reservations are generally non-refundable once booked.

If you are unable to attend after registering, refunds or credits may not be available.

In certain cases, VI Wellness Flow may allow a participant to transfer their reservation to another participant with advance notice.

Waitlist Policy

When a class reaches capacity, participants may join the waitlist.

If a spot becomes available, the next person on the waitlist may be automatically added to the class and notified through the booking system.

Once added to the class, the reservation becomes active.

If you are no longer able to attend, please cancel your reservation so another participant may join.

Late Arrival Policy

To maintain a calm and focused environment, participants are encouraged to arrive 10–15 minutes before class begins.

Late arrivals may not be admitted once class has started if entry would disrupt the session.

If you arrive after class has begun and are unable to join, the class credit may still be considered used.

Class Packages & Credits

Class packages are designed to support ongoing participation within our community.

Unless otherwise noted:

• Packages are non-refundable

• Packages are non-transferable

• Expired credits may not be reinstated

Any class credits issued must be used within six (6) months from the original class date.

Private Sessions

Private sessions reserve dedicated time with an instructor.

For private sessions:

• Advance booking is required

• At least 24 hours notice is requested for cancellations or rescheduling

Late cancellations or missed appointments may result in the session being considered used.

Kids Classes & Youth Programs

For youth programs and kids classes:

• A parent or guardian must complete the required waiver

• Children should arrive prepared for movement activities

• Timely drop-off and pick-up are required

Additional guidelines may apply depending on the program or age group.

Studio Etiquette

VI Wellness Flow is a shared space for community care and mindfulness.

To help maintain this environment, participants are asked to:

• Silence phones before class

• Arrive early to settle into the space

• Respect instructors and fellow participants

• Care for studio equipment and property

Our goal is to create a space where everyone feels comfortable, supported, and able to practice at their own pace.

Policy Acknowledgment

By booking or attending any offering at VI Wellness Flow, you acknowledge that you have read and agree to these studio policies.

These policies help ensure a supportive and respectful environment for everyone in our wellness community.

Questions

If you ever have questions about our policies or need support with a booking, please feel free to reach out.

We’re grateful to share this space with you. Thank you for respecting the space, the instructors, and your fellow tribe members. We look forward to flowing with you at VI Wellness Flow.