Welcome to VI Wellness Flow, a community-centered space dedicated to movement, mindfulness, and well-being. These policies help ensure a respectful, smooth, and supportive experience for everyone who enters the space.

By booking or participating in any class, event, program, or service offered through VI Wellness Flow, you acknowledge that you have read, understood, and agreed to the following policies.

Booking Policy

All classes, workshops, programs, and events must be reserved through our booking system.

Class space is limited, and advance booking is encouraged to secure your spot.

Once a class or event is reserved, that space is held for you.

If your plans change, please cancel your reservation as early as possible so another participant may attend.

Cancellation & Attendance Policy

We understand that schedules may change, and we appreciate advance notice whenever possible.

For regular weekly classes, cancellations must be made through the booking system at least six (6) hours prior to class start time.

Cancellations made within six (6) hours of class start time are considered late cancellations.

If a class reaches capacity or has an active waitlist, late cancellations and no-shows may result in the loss of the class credit.

If a class is not full, VI Wellness Flow may choose to return the class credit for future use when appropriate.

All returned credits must be used within six (6) months of the original class date.

Credits, refunds, and exceptions are issued at the discretion of VI Wellness Flow.

Workshops, Series & Special Events

Workshops, multi-week series, and special events often have limited capacity and reserved space.

Unless otherwise stated, these offerings are non-refundable once booked.

If you are unable to attend, credits or refunds may not be available.

In certain situations, VI Wellness Flow may allow reservations to be transferred to another participant with advance notice.

Waitlist Policy

When a class reaches capacity, participants may join the waitlist.

If a spot becomes available, the next person on the waitlist may be automatically added to the class and notified through the booking system.

Once added to the class, the reservation becomes active.

If you are no longer able to attend, please cancel your reservation so another participant may join.

Late Arrival Policy

To help maintain a calm and grounded environment, participants are encouraged to arrive 10–15 minutes before class begins.

Late arrivals may not be admitted once class has started if entry would disrupt the experience.

If you arrive after class begins and are unable to join, the class credit may still be considered used.

Class Packages & Credits

Class packages are intended to support ongoing participation within our wellness community.

Unless otherwise noted:

• Packages are non-refundable

• Packages are non-transferable

• Expired credits may not be reinstated

Any returned class credits must be used within six (6) months of the original class date.

Certain workshops, series, trainings, collaborations, or special events may not be included in standard class packages.

Private Sessions

Private sessions reserve dedicated time with an instructor and require advance booking.

For private sessions:

• At least 24 hours notice is requested for cancellations or rescheduling

• Late cancellations or missed appointments may result in the session being considered used

Kids Classes & Youth Programs

For youth programs and kids classes:

• A parent or guardian must complete the required waiver

• Children should arrive prepared for movement activities

• Timely drop-off and pick-up are required

• Additional guidelines may apply depending on the program or age group

VI Wellness Flow is not responsible for unsupervised children outside of scheduled class or program times.

Studio Etiquette

VI Wellness Flow is a shared space rooted in mindfulness, respect, and community care.

To help maintain this environment, participants are asked to:

• Silence phones before class

• Arrive early and settle into the space quietly

• Respect instructors, participants, and the studio environment

• Care for studio equipment and property

Our intention is to create a space where everyone feels supported, welcome, and able to practice at their own pace.

Policy Acknowledgment

By booking or attending any offering at VI Wellness Flow, you acknowledge that you have read and agree to these studio policies.

These policies help support a respectful, sustainable, and welcoming environment for our entire wellness community.

Questions

If you ever have questions about our policies or need support with a booking, please feel free to reach out at connect@viwellnessflow.com or call/text 340-514-5733.

We’re grateful to share this space with you. Thank you for respecting the space, the instructors, and your fellow tribe members. We look forward to flowing with you at VI Wellness Flow.